Getting it running.
Keeping it going.
Two hard problems, five services, one team. No subcontractors on either side of handover.
01–04 Getting it running
Consultation
Come to Braeside or we come to you. What the space allows, what compliance demands, and an honest budget — before anything is ordered.
02Design
Flooring, wall panels, lighting, handrails, operating panels, door style — the car is specified like a room, not a machine.
03Installation
In-house project managers talk directly to your builder. Mechanical, electrical, testing and sign-off from a single team — and where possible the lift arrives fully assembled and is craned into place, cutting weeks off the program.
04Retrofit & replacement
Outdated, non-compliant or worn out. With multiple manufacturers to draw on, we can usually fit the existing shaft without major building works.
05 Service &
maintenance
Three agreements, all tailorable. Most people land in the middle.
Compliance
Statutory inspections, documented, on schedule.
Standard
Servicing plus priority 24/7 callout and preventative parts.
Comprehensive
Parts and labour covered — a fixed annual number.
Who we do this for
Five services, three fairly different conversations. Tell us which one you're having and we'll skip the rest.
Homeowners & renovators
Usually the first lift you've ever bought, so the questions are practical ones: will it fit, what does it cost, and how long is the house a building site. Nothing gets ordered until those three have honest answers.
Architects, builders & developers
Shaft dimensions, pit depths and loadings early enough to design around, then a project manager who talks to your site supervisor directly. Where the program is tight, the lift can arrive assembled and be craned in.
Body corporates & facility managers
An ageing lift, a compliance deadline, or a maintenance provider you've had enough of. We take on lifts we didn't install, and where replacement is the answer the existing shaft can usually be reused.
The unglamorous half
A lift is regulated plant, not an appliance. Most of what goes wrong on a lift project goes wrong on paper long before anyone picks up a tool — a surveyor wanting engineering nobody commissioned, a certificate arriving weeks after the client moved in.
Everything opposite is ours to produce, chase or attend. Not your builder's, and not yours.
What we handle
- Standards
- AS1735 for the lift, NCC E3.6 for the building, and the DDA wherever access is part of the brief.
- Design registration
- Our lifts are design registered against Australian standards, which settles most of the permit question before a drawing is issued.
- Site engineering
- Site-specific shaft and structural drawings where the building needs them, issued to your surveyor.
- Trade coordination
- Builder, electrician and concreter sequenced against your program by our project manager — and the crane, where we're using one.
- Commissioning
- Testing, certification and handover, plus time on site with whoever will actually be using the lift.
- Statutory inspections
- Booked, attended and documented on schedule under a maintenance agreement. You don't track the dates.
What that looks like finished
The usual questions
How long does lift installation take?
Installation timeframes vary depending on the type of lift and building requirements. Our Australian made modular lifts can be installed in as little as two days, whereas our disassembled lifts may take longer. We'll provide a detailed timeline during your consultation.
What maintenance is required for lifts?
Regular servicing is essential for safety and longevity. We recommend 6-monthly maintenance visits which include safety checks, mechanical inspections, and compliance testing. Our service plans ensure your lift operates smoothly year-round.
Can you retrofit a lift into an existing home?
Yes, we specialise in retrofit installations for existing homes. Our team assesses your property's structure and works with you to design a solution that integrates seamlessly with minimal disruption to your home.
What is the typical lifespan of a lift?
With proper maintenance, our lifts typically last 20-25 years. Regular servicing and timely component replacements can extend this further. We also offer modernisation services to upgrade older lifts with the latest technology.
Do you offer emergency call-out services?
Yes, we provide 24/7 emergency support for all our clients. If you experience a breakdown or safety concern, our technicians are available to respond quickly and resolve the issue.
Do I need planning permission?
Our lifts are design registered against Australian standards, covering most permissions. We assist with site-specific engineering where needed.
Send us the space you've got
Plans, a photo of the stairwell, or just an address. That's usually enough to tell you whether it's straightforward or interesting — and roughly what it costs — before anyone visits.
Start a conversation