Frequently Asked Questions

Installation timeframes vary depending on the type of lift and building requirements. Our Australian made modular lifts can be installed in as little as two days, whereas our disassembled lifts may take longer. We'll provide a detailed timeline during your consultation.

Typically 8 weeks to a few months.

Regular servicing is essential for safety and longevity. We recommend 6-monthly maintenance visits which include safety checks, mechanical inspections, and compliance testing. Our service plans ensure your lift operates smoothly year-round.

With proper maintenance, our lifts typically last 20-25 years. Regular servicing and timely component replacements can extend this further. We also offer modernisation services to upgrade older lifts with the latest technology.

Yes, we provide 24/7 emergency support for all our clients. If you experience a breakdown or safety concern, our technicians are available to respond quickly and resolve the issue.

Yes, varies by brand.

Recommended servicing at least every 12 months.

Absolutely. All our lifts meet relevant Australian Standards AS1735 and comply with the Building Code of Australia (BCA). We handle all certification, inspections, and compliance documentation as part of our service.

We specialise in low to medium rise lifts for up to four floors, distributing various globally recognised brands.

Unlike traditional cable lifts, we offer hydraulic lifts (fluid pressure) and electric lifts (screw mechanism).

Up to 12 metres (approx. 4 floors).

Many models are designed for minimal pit requirements.

Yes, we specialise in retrofit installations for existing homes. Our team assesses your property's structure and works with you to design a solution that integrates seamlessly with minimal disruption to your home.

Our lifts are design registered against Australian standards, covering most permissions. We assist with site-specific engineering where needed.

Varies by model; some require very little footprint.